You, our valued customers, are our priority so we wanted to reassure you of all the things we have done to ensure your safety and be able to continue to process your orders.
Orders are shipped 1st or 2nd class tracked and signed for or next day guaranteed. The Post Office and Royal Mail staff are also following stringent safety guidelines. You will not be expected to sign for your parcel, but to indicate you are home and can take acceptance of it (a wave through the window is fine!).
For those living in the Calder Valley, you can get free delivery via Cargodale E-Bike - just select this option at the check out.
HANDLING OF PRODUCTS
The Hebden Bridge shop, from where we ship the orders, has been closed to the public since mid-March, but has since opened with limited opening hours to the public. When processing orders we wear surgical gloves and mask at all times, changing them regularly and frequently disinfecting all surfaces.
We now offer in-store appointments made through the website, so we can better manage visitors to the shop. We encourage everyone to buy online, but if you would like a consultation to discuss your requirements and to make a purchase, please see the Consultation Booking Form here
STAY SAFE EVERYONE!