You, our valued customers, are our priority so we wanted to reassure you of all the things we have done to ensure your safety and be able to continue to process your orders.
SUPPORTING OUR TRIBE
To help our tribe during this time of uncertainty, we are currently running a 5% DISCOUNT for everyone, off everything on the website. The discount code is STAY CALM. This offer will run until further notice.
We also have FREE delivery on all orders, sent 1st Class Standard mail.
You can also get a further £5 off your order by signing up to our newsletter - keep an eye out for the pop up on the website.
Orders are going via the local Post Office as usual, with one delivery a day to keep outside visits to a minimum. To avoid contact, orders are being delivered 1st Class Standard Mail, rather than our usual Signed For service. This does mean reduced security in delivery, but assures greater safety to our customers and Royal Mail staff. This 1st Class Standard mail service is free until further notice.
The Post Office and Royal Mail staff are also following stringent safety guidelines.
HANDLING OF PRODUCTS
The Hebden Bridge shop, from where we ship the orders, has been closed to the public since mid-March. Michelle is the only person with access to the shop and handling of the products to pack and ship out. She is wearing surgical gloves and mask at all times, changing them regularly and frequently disinfecting all surfaces.
STAY SAFE TRIBE! AND STAY HOME